Mom received great care at Mat-Su Regional


Published on Saturday, October 24, 2009 7:35 PM AKDT

To the editor:

I would like to take this opportunity to publicly thank Mat-Su Regional Hospital and recognize its outstanding care.

My mother, Susan Everett, was admitted there in June while on a trip with family and ended up being there for two weeks. I flew out to be with her and was amazed — and at times brought to tears by — the care she received while at that facility. Every person who came into contact with her treated her with the utmost care and respect. Every thought was given to her comfort, 24 hours a day. Even nurses who had cared for her on a different floor during an earlier brief admission came to ICU to check on her.

Their care also extended to us, her family. From allowing me in the night I arrived, after 16 hours flying cross-country, to the hugs, the explanations of everything that was going on with her, the coffee cart brought in so we wouldn’t have to leave her side, the staff thought of us constantly and did its utmost to make things as easy as it possibly could. 

Your area has an absolutely wonderful hospital and staff. I would like to thank everyone, from all the nurses and doctors, the OR staff, housekeeping, respiratory and lab, food services and everyone else who had contact with her. I would especially like to thank Drs. John Brady and Jeffrey Melendez, and Kathie. Dr. Brady was untiring in his efforts to save her. Dr. Melendez and Kathie were there with us at the very end and they did their utmost to make it as easy for her and for us as they possibly could.

There were many other nurses who cared for her, and I apologize that I do not remember their names now.

Just because I don’t, though, doesn’t mean I don’t remember your faces and your hugs and talks — and most importantly your caring. I always will. And I will always appreciate that Mom spent her last days surrounded by such good people. She couldn’t have gotten better care anywhere. 

I hope the community appreciates what a gem they have in Mat-Su. Thank you all for everything you did. It will never be forgotten by her family.

Holly T. Overmyer

Camden, Del.

 

Comments

7 comment(s)

    Holly wrote on Nov 2, 2009 5:04 AM:

    " I'm the daughter who wrote the original letter. Let me reiterate. I was not talking about ER waits or billing. 2 weeks in any ICU is going to produce a large bill. What she died from wasn't curable, no matter where she'd been admitted. And I was talking about the wonderful care and compassionate people she was surrounded by. Naysayers can say whatever they want. Our family was very pleased with what we saw and the care she received.

    Holly "

    Boots wrote on Oct 31, 2009 11:17 AM:

    " My husband was an inpatient twice last year for cancer surgeries. What do I tell you the staff is wonderful and knowledgeable, our physicians are excellent. It is the cleaniness hospital I've been in including the Anchorage ones. Yes, Anchorage hospital do have some specialists there we don't have, YET. But compared to what we had before in the old Palmer 25 bed hospital our new Mat Su Regional Hospital is "AWESOME". If you check out the new directory of speciality physicains we've acquired you'll surprised what don't have to drive to Anchorage for anymore! "

    Maggie M. wrote on Oct 30, 2009 9:58 PM:

    " Wow I am surprised with R.H. comments. I recently moved from Houston, Tx and a trip to the ER could easily be a 12+hr visit. I was amazed with the profesionalism and courtesy. It was clearly busy and we waited, but it was not the nightmare I expected. "

    Nate wrote on Oct 29, 2009 10:11 AM:

    " Wait til' mom gets that bill. 4 Days in the hospital last year cost me $40,000 dollars just to lay in a bed with stomach pain. When the 4th day was up I had yet to see a Gastro doctor and I was informed MatSu Regional does not actually have any Gastro doctors that I would have to go to town. The staff was great, but the hospital will be bypassed in the future as I drive into Anchorage. "

    Taxpayer wrote on Oct 29, 2009 6:22 AM:

    " I have been admitted into the ER several times over the years. Sometimes when they were busy, sometimes not so much. I have always received prompt care from a friendly & competent staff. Very grateful. "

    Robert H. wrote on Oct 28, 2009 10:47 AM:

    " Hmmm, must not have been the same hospital that I have gone to the past couple of times. I would drive right past it the next time and go tto providence. Mine didn't perform standard procedures as is accepted practice and failed to take some critical steps in reducing my pain and discomfort. They are severely understaffed at the ER. Maybe the long term care is great but not their ER "

    Eva Snyder DuVal wrote on Oct 26, 2009 9:24 AM:

    " In July of 2008 my Mother was in the hospital and spent her final days there as well, and like you I had nothing but fabulous experiences with the Mat Su Regional Hopstital. The staff were wonderful from start to finish.

    Im so glad to hear more thankful words go in their direction, because its a tough job to do and I know that its also at times a thankless one. "

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